Our analysis suggests that capturing the full potential of govern­ment digitization could free up valuable resources in economic value, through improved cost and operational performance. Shared services, greater collaboration and inte­gra­tion, improved fraud management, and productivity enhancements enable system-wide efficiencies. At a time of increasing budgetary pressures, governments at national, regional, and local levels cannot afford to miss out on those savings.

With Arjun, we work with govt institutions looking out for the above change, to better enhance citizen services assisting them to file taxes electronically and many other transactions—ranging from tax payments and paying parking tickets to managing government benefits— are now conducted online. Employees within government institutions also use Arjun routinely to manage internal processes.

Arjun : An integrated, unified approach to e-government

A typical government structure—a sprawling network of agencies, each with multiple business units—often complicates online initiatives. In response to a general mandate to “go digital,” individual groups launch separate projects simultaneously, seldom communicating or sharing ideas. The result: many overlaps, little coordination, and duplicate costs as business units pursue the same work in parallel.

With Arjun, Converge helps organizations to eliminate much waste and potentially accelerate progress by creating a comprehensive digital strategy encompassing all business units and relevant agencies.

Coordinating with top leaders & coordinating strategy designs to maintain consistency about priorities, timing, and resource allocation.

Also involving frontline staff responsible for implementation in development, rather than work in isolation.

Converge works with national and state governments, city municipalities, development authorities and trade associations as well as PSUs to realize their economic and social goals.