Technology Infrastructure

We assist leading institutions in optimizing their application hosting, network, and end-user environments to operate at scale.Assisting leading and growing institutions in optimizing and maintaining their products, hosting, network, and end-user environments to operate at scale.

Considering front to back demand optimization brings together a clear picture of the requirements that calculates the infrastructure cost, including business needs, application framework, and system’s configuration. We often help clients see a 10 percent overall improvement in infrastructure costs.

• Infrastructure 360

  CIOs and other senior executives often ask, “Infrastructure is half my IT budget. How do I know whether I’m spending that money well? Are we meeting business needs, and are we as efficient as we can be?”

  Infrastructure 360 is a methodology, we use at Converge for developing a multidimensional view of an organization’s infrastructure capabilities and for identifying specific opportunities to improve cost and quality performance.

• Next-generation infrastructure platforms

  Trade journals and airport billboards proclaim a cloud revolution. But aside from the hype, there is proven business value in shared, virtualized, and highly bundled infrastructure platforms.

  We help clients determine in which types of platforms to invest and which workloads to migrate. We also address the operational and organizational changes required to capture value from next-generation platforms.

• Front-to-back demand optimization

  Infrastructure exists only to support business needs and requests. However, the connection between true business needs and an institution’s infrastructure environment is often indirect and opaque. The result: multiple levels of over-provisioning.

  Front-to-back demand optimization brings together the full set of factors that affect infrastructure cost, including business requirements, application architecture, and systems configuration. We often help clients see a 10 percent overall improvement in infrastructure costs.

• Lean infrastructure operations

  Immature processes and a culture of “heroics” create pervasive waste in many infrastructure organizations (e.g., frequent rework and large queues) that both drive up costs and diminish user experience.

  Lean operations techniques have driven 20–30 percent productivity and cycle-time improvements in all aspects of infrastructure delivery by eliminating rework, segmenting requests by complexity, and increasing “time on task” for key resources.

• Built-in Features

  Previous generations of hardware and software lack the features and add-ons of today’s servers. Newer servers use virtualized platforms and pre-installed cloud engines for more agile environments than the servers of even a few years ago. As a result of these agile environments companies can accelerate business functions and production.

• Data centres designed for value

  Data centre facilities are one of the largest investments that an IT organization can make—often running to hundreds of thousands or millions of dollars. A program designed for value can require 40–50 percent less.

  Designing data centers for value draws on new rules for data center strategy, including demand reduction, green design approaches, and modular designs.